Privacy policy.
Effective Date: January 2nd, 2025
At Essential Moments & More LLC, we value your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our store.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase, subscribe to our newsletter, or interact with our website. This may include:
Personal Information: Your name, email address, mailing address, phone number, and payment information.
Order Information: Details of the products you purchase, your shipping address, and any special instructions related to your order.
Account Information: If you create an account on our website, we collect your login credentials (username and password).
Communication: Any messages, feedback, or inquiries you send us via email, contact forms, or customer support.
Website Usage Data: We may collect information on how you interact with our website, such as your IP address, browser type, pages visited, and referral URLs. This is done using cookies and similar tracking technologies.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
Processing Orders: To complete and manage your purchase, including shipping, payment processing, and order tracking.
Communication: To respond to your inquiries, provide customer support, and send you order updates.
Marketing and Promotions: To send you newsletters, promotional offers, and updates about our products and services (you can opt-out at any time).
Website Improvement: To improve the functionality and user experience of our website.
Legal Compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. This includes:
Encryption: We use SSL encryption to protect your personal information during transmission.
Secure Payment Processing: We use trusted third-party payment processors (e.g., Stripe, PayPal) that adhere to industry-standard security practices.
Access Control: We limit access to personal information to employees or contractors who need it to perform their duties.
While we take reasonable steps to protect your information, please be aware that no data transmission or storage method is 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your personal information with trusted third-party service providers who assist with business operations, such as payment processors, shipping companies, and email marketing platforms. These providers are obligated to use your information only to provide services on our behalf.
Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect website usage data and enhance your experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve website performance.
You can control cookie settings through your browser. However, disabling cookies may limit some features of the website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations.
Opt-out: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email we send you.
To exercise any of these rights, please contact us at [Insert contact email].
7. Children's Privacy
Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the way we handle your personal information. When we make significant changes, we will notify you via email or by posting a notice on our website. The updated Privacy Policy will be effective as of the "Effective Date" posted at the top of the policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Essential Moments & More LLC
Email: essentialmomentsandmore@gmail.com
Mailing Address: 11 North Wabash Ave Ste.100 The Garland Building #3146 | Chicago, IL 60602